HireVue experienced a minor incident on March 13, 2025 affecting Interviews - Live, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 13, 2025, 03:17 PM UTC
We have identified an issue with jobs that include a live interview type job stage. This issue prevents opening the job stage in a browser which prevents administering the job stage through the web interface. It does not impact candidates or conducting live interviews. (this incident was incorrectly tagged as affecting "HireVue Classic" when it actually impacted "T2O (.com - USA)")
- monitoring Mar 13, 2025, 03:28 PM UTC
A fix has been released and we expect all issues have been resolved. We are continuing to validate our understanding before moving this to a resolved status. (this incident was incorrectly tagged as affecting "HireVue Classic" when it actually impacted "T2O (.com - USA)")
- resolved Mar 13, 2025, 03:45 PM UTC
We have validated that this incident has been resolved and there are no current or lingering impacts. This incident did not impact candidates or conducting scheduled live interviews. As always, our team will work to gain a full understanding of how this incident occurred and work to ensure it won't happen again. (this incident was incorrectly tagged as affecting "HireVue Classic" when it actually impacted "T2O (.com - USA)")