HireVue incident

T2O Assessment scoring and Integration Status Update issues in AU and EU

Major Resolved View vendor source →

HireVue experienced a major incident on March 17, 2025 affecting Assessments and Assessments and 1 more component, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2025, 05:06 PM UTC
Resolved
Mar 17, 2025, 07:06 PM UTC
Duration
1h 59m
Detected by Pingoru
Mar 17, 2025, 05:06 PM UTC

Affected components

AssessmentsAssessmentsATS IntegrationsATS Integrations

Update timeline

  1. investigating Mar 17, 2025, 05:06 PM UTC

    There is an issue is impacting both T2O platform VJT scoring as well as integration status updates. Currently, there is an inability to perform certain actions (e.g. scoring and status updates) in T2O. HireVue is actively working on addressing the inconsistent behavior.

  2. monitoring Mar 17, 2025, 05:36 PM UTC

    A fix has been implemented and we are monitoring the results during the degradation of service. Candidates are able to complete Virtual Job Tryouts and statuses are being sent via integrations.

  3. resolved Mar 17, 2025, 07:06 PM UTC

    No new incidents have been identified. All systems are working as intended. We are working through recovery efforts related to this incident.