HireVue incident

Unexpected Downtime/Incident: OnDemand interviews submission errors (T2O AU environment only)

HireVue experienced a minor incident on May 16, 2025 affecting Interviews - On Demand, lasting 20m. The incident has been resolved; the full update timeline is below.

Started: May 16, 2025, 06:26 AM UTC
Resolved: May 16, 2025, 06:46 AM UTC
Duration: 20m
Detected by Pingoru: May 16, 2025, 06:26 AM UTC

Affected components

Interviews - On Demand

Update timeline

investigating May 16, 2025, 06:26 AM UTC

We are experiencing a service disruption with OnDemand interviews within our T2O AU region. Candidates are unable to submit OnDemand interviews. We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding. Individual system components are listed below.
resolved May 16, 2025, 06:46 AM UTC

This incident has been resolved. Candidates are able to continue with their OnDemands with no additional intervention from us.