Resolved after 12 hours 28 minutes, affecting External API and Broker Web Application, on May 3, 2025.
All systems and TMS integrations are back to operational status. We will continue to monitor site performance closely in preparation for our standard volume spikes on Monday morning. Please contact your Customer Success team if you are experiencing any issues.
Affected components
Update timeline
- investigating May 03, 2025, 11:04 AM UTC
Scheduled maintenance is still in progress and taking longer than expected. Application functionality is limited. Thank you for your patience. The next update will be provided within the next 30 minutes.
- investigating May 03, 2025, 11:42 AM UTC
We are continuing to investigate the issue. Next update will be provided in 30 minutes.
- investigating May 03, 2025, 12:46 PM UTC
We have deployed a fix to address the root cause and are still monitoring the issue. We will continue to update as we have more information.
- identified May 03, 2025, 05:31 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 03, 2025, 11:33 PM UTC
All systems and TMS integrations are back to operational status. We will continue to monitor site performance closely in preparation for our standard volume spikes on Monday morning. Please contact your Customer Success team if you are experiencing any issues.
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