Hightouch incident

Elevated Errors w/ Hightouch Tunneling Service

Minor Resolved View vendor source →

Hightouch experienced a minor incident on July 4, 2025, lasting 2d 19h. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2025, 04:00 PM UTC
Resolved
Jul 07, 2025, 11:06 AM UTC
Duration
2d 19h
Detected by Pingoru
Jul 04, 2025, 04:00 PM UTC

Update timeline

  1. resolved Jul 07, 2025, 01:08 PM UTC

    Starting on Friday July 4, 2025, the number of errors in our tunneling service began to increase. This issue has been fully resolved, but elevated networking errors may have caused sync failures for a subset of syncs that use tunnels over the weekend.