Hightouch incident

Delay in Processing for a Subset of Events

Notice Resolved View vendor source →

Hightouch experienced a notice incident on July 31, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2025, 05:16 PM UTC
Resolved
Jul 31, 2025, 02:30 PM UTC
Duration
—
Detected by Pingoru
Jul 31, 2025, 05:16 PM UTC

Update timeline

  1. resolved Jul 31, 2025, 05:16 PM UTC

    We identified and resolved an issue that may have caused up to a 2-hr delay in processing for a subset of Events. The underlying problem has been addressed, all impacted Events have been successfully processed, and Event processing has returned to normal.