HighLevel incident

Disruption with voice AI calls

Minor Resolved View vendor source →

HighLevel experienced a minor incident on March 2, 2026 affecting LC Phone, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2026, 10:30 AM UTC
Resolved
Mar 02, 2026, 11:30 AM UTC
Duration
1h
Detected by Pingoru
Mar 02, 2026, 10:30 AM UTC

Affected components

LC Phone

Update timeline

  1. investigating Mar 02, 2026, 10:30 AM UTC

    Voice AI calls were not connecting, our team is working on it to identify the issue

  2. resolved Mar 02, 2026, 11:30 AM UTC

    We have resolved the issue. Voice AI calls are functioning as expected