HighLevel experienced a minor incident on March 16, 2026 affecting Conversations, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 16, 2026, 03:30 PM UTC
We are currently investigating an issue where some users are unable to load the Conversations tab within the CRM. Multiple reports have been received and our engineering team has been notified and is actively investigating the root cause. We will provide updates as soon as more information becomes available.
- investigating Mar 16, 2026, 03:45 PM UTC
We are currently investigating an issue where some users are unable to load the Conversations tab within the CRM. Multiple reports have been received and our engineering team has been notified and is actively investigating the root cause. We will provide updates as soon as more information becomes available.
- resolved Mar 16, 2026, 04:20 PM UTC
We have resolved the issue