HighLevel incident
Meta (Facebook, Instagram, Threads) Post Publishing Partial Outage
HighLevel experienced a major incident on April 24, 2026 affecting Social Media, lasting 21h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Social Media
Update timeline
- investigating Apr 24, 2026, 05:00 AM UTC
We’re currently experiencing an issue with Meta (Facebook, Instagram, Threads) posting. Posts may fail or not go through, starting around 23 April 2026, 19:00:00 UTC This is due to a partial outage on Meta's side. Our team is actively monitoring the situation and will provide updates as we learn more.
- investigating Apr 24, 2026, 11:55 AM UTC
We are actively monitoring the case and will provide update soon
- resolved Apr 25, 2026, 02:30 AM UTC
The APIs have been working back to normal since 24 April 2026, 16:00:00 UTC. Issue is resolved