HighLevel incident

QR Analytics Loading Issues Due to AWS Outage

Major Resolved View vendor source →

HighLevel experienced a major incident on May 8, 2026 affecting Analytics, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 12:00 AM UTC
Resolved
May 08, 2026, 03:56 AM UTC
Duration
3h 56m
Detected by Pingoru
May 08, 2026, 12:00 AM UTC

Affected components

Analytics

Update timeline

  1. investigating May 08, 2026, 12:00 AM UTC

    We are currently experiencing issues with Analytics Data not loading correctly for QR, resulting in no data being displayed for some users. This issue is related to an ongoing AWS outage impacting dependent services. We are actively monitoring the situation and working to restore functionality as soon as possible.

  2. resolved May 08, 2026, 03:56 AM UTC

    Analytics for QR has been restored.