HighLevel experienced a minor incident on May 8, 2026 affecting Workflows, lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Workflows
Update timeline
- investigating May 08, 2026, 02:30 PM UTC
There is a slowness in syncing the active and finished workflows for contacts. The advanced filters & smart lists that filter contacts by either active or finished workflows won't show accurate real-time results.
- resolved May 08, 2026, 05:45 PM UTC
The issue affecting workflow sync for contacts has been resolved. Active and finished workflow statuses are now syncing correctly, and advanced filters & smart lists will reflect accurate real-time results. Thank you for your patience.