Higher Logic Outage History

There were 2 Higher Logic outages since April 17, 2026 totaling 68h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.higherlogic.com

Major April 27, 2026

Performance issues for some customers in Higher Logic Thrive Marketing Professional (Informz)

Detected by Pingoru: Apr 27, 2026, 12:21 PM UTC
Resolved: Apr 27, 2026, 04:28 PM UTC
Duration: 4h 7m

Affected: Marketing Professional (Informz)

Timeline · 4 updates

investigating Apr 27, 2026, 12:21 PM UTC

We are currently investigating this issue.
investigating Apr 27, 2026, 01:35 PM UTC

We are continuing to investigate this issue.
investigating Apr 27, 2026, 02:51 PM UTC

We are continuing to investigate this issue.
resolved Apr 27, 2026, 04:28 PM UTC

This incident has been resolved.

Read the full incident report →

Minor April 17, 2026

Performance issues in Higher Logic Thrive Enterprise (Real Magnet)

Detected by Pingoru: Apr 17, 2026, 08:11 PM UTC
Resolved: Apr 20, 2026, 01:01 PM UTC
Duration: 2d 16h

Affected: Marketing Enterprise (Real Magnet)

Timeline · 3 updates

investigating Apr 17, 2026, 08:11 PM UTC

We are currently investigating this issue.
monitoring Apr 17, 2026, 08:20 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Apr 20, 2026, 01:01 PM UTC

This incident has been resolved.

Read the full incident report →

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