Higher Logic incident

Thrive Marketing Enterprise (Real Magnet) partial sending issue

Major Resolved View vendor source →

Higher Logic experienced a major incident on July 23, 2025 affecting Marketing Enterprise (Real Magnet), lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2025, 01:41 PM UTC
Resolved
Jul 23, 2025, 03:50 PM UTC
Duration
2h 8m
Detected by Pingoru
Jul 23, 2025, 01:41 PM UTC

Affected components

Marketing Enterprise (Real Magnet)

Update timeline

  1. investigating Jul 23, 2025, 01:41 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 23, 2025, 03:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 23, 2025, 03:50 PM UTC

    This incident has been resolved.