Higher Logic incident

HLT Marketing Professional (Informz) error message

Major Resolved View vendor source →

Higher Logic experienced a major incident on August 27, 2025 affecting Marketing Professional (Informz), lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2025, 06:38 PM UTC
Resolved
Aug 27, 2025, 07:38 PM UTC
Duration
59m
Detected by Pingoru
Aug 27, 2025, 06:38 PM UTC

Affected components

Marketing Professional (Informz)

Update timeline

  1. investigating Aug 27, 2025, 06:38 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 27, 2025, 06:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2025, 07:38 PM UTC

    This incident has been resolved.