HeyGen incident

App not operational

Minor Resolved View vendor source →
Started
Apr 14, 2026, 07:12 PM UTC
Resolved
Apr 14, 2026, 07:12 PM UTC
Duration
—
Detected by Pingoru
Apr 14, 2026, 07:12 PM UTC

Affected components

https://www.heygen.comhttps://api.liveavatar.comhttps://app.heygen.comhttps://api.heygen.comhttps://www.liveavatar.comhttps://app.liveavatar.com

Update timeline

  1. investigating Apr 14, 2026, 06:13 PM UTC

    Status: Investigating We have identified an issue that cause the HeyGen platform to be not operational Affected components https://api.heygen.com (Full outage) https://api.liveavatar.com (Full outage) https://app.liveavatar.com (Full outage) https://www.liveavatar.com (Full outage) https://www.heygen.com (Full outage) https://app.heygen.com (Full outage)

  2. monitoring Apr 14, 2026, 07:01 PM UTC

    Status: Monitoring App should be operational now Affected components https://www.heygen.com (Operational) https://app.heygen.com (Operational) https://api.heygen.com (Operational) https://api.liveavatar.com (Operational) https://app.liveavatar.com (Operational) https://www.liveavatar.com (Operational)

  3. resolved Apr 14, 2026, 07:12 PM UTC

    Status: Resolved The platform is fully operational now. Affected components https://api.heygen.com (Operational) https://api.liveavatar.com (Operational) https://app.liveavatar.com (Operational) https://www.liveavatar.com (Operational) https://www.heygen.com (Operational) https://app.heygen.com (Operational)

Looking to track HeyGen downtime and outages?

Pingoru polls HeyGen's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when HeyGen reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track HeyGen alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring HeyGen for free

5 free monitors · No credit card required