HeyGen incident

GPU Vendor Issue

Resolved after 1 hour 18 minutes, affecting https://api.liveavatar.com and https://www.liveavatar.com, on June 30, 2026.

resolved Jun 30, 2026, 08:46 PM UTC

We've scaled up number of instances and we're no longer seeing an increase in errors.

Started
Jun 30, 2026, 07:28 PM UTC
Resolved
Jun 30, 2026, 08:46 PM UTC
Duration
1h 18m
Detected by Pingoru
Jun 30, 2026, 07:28 PM UTC

Affected components

https://api.liveavatar.comhttps://www.liveavatar.com

Update timeline

  1. identified Jun 30, 2026, 07:28 PM UTC

    Due to a lack in GPUs available - we're seeing an increase in outages and a degradation in performance.

  2. resolved Jun 30, 2026, 08:46 PM UTC

    We've scaled up number of instances and we're no longer seeing an increase in errors.

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