HeyGen experienced a minor incident on June 22, 2026 affecting https://app.heygen.com and https://api.heygen.com, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 22, 2026, 08:01 PM UTC
Status: Investigating We have identified an issue resulting in degraded performance for the web application and API service. Affected components https://api.heygen.com (Degraded performance) https://app.heygen.com (Degraded performance)
- monitoring Jun 22, 2026, 08:38 PM UTC
Status: Monitoring Issue has been resolved. Services have recovered, and we are monitoring for continued stability. Affected components https://app.heygen.com (Operational) https://api.heygen.com (Operational)
- resolved Jun 22, 2026, 09:10 PM UTC
Status: Resolved Issue has been resolved. Affected components https://app.heygen.com (Operational) https://api.heygen.com (Operational)