Hetzner incident

Fault report for Cloud DNS API and reverse DNS APIs (Primary IP, Floating IPs, Cloud Server, Load Balancer)

Resolved after 1 hour 3 minutes, affecting Cloud, on November 3, 2026.

monitoring Nov 03, 2026, 09:42 AM UTC

The cause has be resolved, we currently monitor the systems.

Started
Nov 03, 2026, 08:52 AM UTC
Resolved
Nov 03, 2026, 09:55 AM UTC
Duration
1h 3m
Detected by Pingoru
Nov 03, 2026, 08:52 AM UTC

Affected components

Cloud

Update timeline

  1. investigating Nov 03, 2026, 09:05 AM UTC

    We have encountered an issue with the Cloud DNS API and the reverse DNS APIs (Primary IPs, Floating IP, Cloud Server and Load Balancers)

  2. identified Nov 03, 2026, 09:40 AM UTC

    The cause of the issue has been identified. Our technicians are working to resolve the issue.

  3. monitoring Nov 03, 2026, 09:42 AM UTC

    The cause has be resolved, we currently monitor the systems.

  4. resolved Nov 03, 2026, 09:55 AM UTC

    The issue has been resolved.

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