Heron Data incident

Increase API response times

Notice Resolved

Heron Data experienced a notice incident on April 23, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 01:05 PM UTC
Resolved
Oct 12, 2022, 02:30 PM UTC
Duration
—
Detected by Pingoru
Apr 23, 2026, 01:05 PM UTC

Update timeline

  1. resolved Apr 23, 2026, 01:05 PM UTC

    We noticed intermittent increased latency yesterday afternoon due to unprecedented levels of traffic. While debugging the root cause and how to handle this, we increased our compute resources in multiple areas to handle the traffic. We have now identified the root cause and solved the issue. Response times are back to normal but we will continue to monitor to ensure the fix worked.