Hero Internet incident
Fixed Wireless Outage (Vodafone 4G FWA services)
Resolved after 14 minutes, affecting Broadband, on November 23, 2022.
Engineers have identified a routing issue related to the Fixed Wireless Access service and the issue is now resolved. Customers are confirming that their service is back online. If you continue to have any issues please try and reboot the modem and reach out if you are still having problems.
Affected components
Update timeline
- identified Nov 23, 2022, 08:36 PM UTC
We are getting reports that our fixed wireless connections are currently offline. Engineers are investigating
- resolved Nov 23, 2022, 08:51 PM UTC
Engineers have identified a routing issue related to the Fixed Wireless Access service and the issue is now resolved. Customers are confirming that their service is back online. If you continue to have any issues please try and reboot the modem and reach out if you are still having problems.
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