Resolved after 8 hours 31 minutes, affecting Voice, on March 18, 2026.
FYI: 2degrees are currently having a problem on their mobile network with calling. As a result customers may experience problems with calling to and from 2degrees mobile phones. This is not an outage on the Hero network but an issue specifically affecting 2degrees network. 2degrees engineers are investigating the issue.
Affected components
Update timeline
- identified Mar 18, 2026, 03:09 AM UTC
FYI: 2degrees are currently having a problem on their mobile network with calling. As a result customers may experience problems with calling to and from 2degrees mobile phones. This is not an outage on the Hero network but an issue specifically affecting 2degrees network. 2degrees engineers are investigating the issue.
- resolved Mar 18, 2026, 11:41 AM UTC
This incident has been resolved.
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