Heriot-Watt University incident

Website Search - issues with returning results, filtering traffic spikes

Major Ongoing View vendor source →

Heriot-Watt University is currently experiencing a major incident, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 19, 2026, 11:19 AM UTC
Resolved
Ongoing
Duration
● 4h 16m
Detected by Pingoru
Jun 19, 2026, 11:19 AM UTC

Update timeline

  1. investigating Jun 19, 2026, 11:19 AM UTC

    The website search facility on www.hw.ac.uk is experiencing large traffic spikes and filtering has been implemented whilst the issue is further investigated, the software supplier is actively working to resolve issues.