Heriot-Watt University incident
Student and Staff Portals - access issues
Heriot-Watt University experienced a major incident on June 3, 2026, lasting 32m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 03, 2026, 11:55 AM UTC
The Staff and Student portals are currently not allowing users to login, the software supplier MyDay has been informed, and we will add any updates to this message when we receive them.
- resolved Jun 03, 2026, 12:28 PM UTC
We've now resolved the incident. Thanks for your patience.