Heriot-Watt University incident

Student and Staff Portals - access issues

Resolved after 32 minutes, on June 3, 2026.

investigating Jun 03, 2026, 11:55 AM UTC

The Staff and Student portals are currently not allowing users to login, the software supplier MyDay has been informed, and we will add any updates to this message when we receive them.

Started
Jun 03, 2026, 11:55 AM UTC
Resolved
Jun 03, 2026, 12:28 PM UTC
Duration
32m
Detected by Pingoru
Jun 03, 2026, 11:55 AM UTC

Update timeline

  1. investigating Jun 03, 2026, 11:55 AM UTC

    The Staff and Student portals are currently not allowing users to login, the software supplier MyDay has been informed, and we will add any updates to this message when we receive them.

  2. resolved Jun 03, 2026, 12:28 PM UTC

    We've now resolved the incident. Thanks for your patience.

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