Resolved after 7 days 19 hours, on May 24, 2026.
We've now resolved the incident and the service is fully restored to 100% capacity. Thanks for your patience.
Update timeline
- investigating May 24, 2026, 03:50 PM UTC
We are currently experiencing an air-conditioning issue that requires the shutdown of some services including HPC (DMOG). We are working to restore them as a matter of urgency and will update this page with updates. Apologies for the inconvenience.
- resolved Jun 01, 2026, 11:12 AM UTC
We've now resolved the incident and the service is fully restored to 100% capacity. Thanks for your patience.
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