Helpshift incident

HelpCenter Pages Down

Notice Resolved View vendor source →

Helpshift experienced a notice incident on June 24, 2025 affecting Web Support Page, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2025, 01:57 PM UTC
Resolved
Jun 24, 2025, 02:27 PM UTC
Duration
29m
Detected by Pingoru
Jun 24, 2025, 01:57 PM UTC

Affected components

Web Support Page

Update timeline

  1. investigating Jun 24, 2025, 01:57 PM UTC

    We are currently experiencing an issue with our Help Center page. You may also face an issue with FAQs

  2. monitoring Jun 24, 2025, 02:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 24, 2025, 02:27 PM UTC

    This incident has been resolved.