Helpshift experienced a notice incident on May 9, 2024 affecting Language AI, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Language AI
Update timeline
- investigating May 09, 2024, 05:36 AM UTC
We’re experiencing a service outage with Language AI. Our team is currently working to restore the service. We apologize for any inconvenience. Next update in 12:00 PM IST
- monitoring May 09, 2024, 05:47 AM UTC
The issue has been fixed. Language AI service is functioning fine. We are monitoring the fix.
- resolved May 09, 2024, 05:57 AM UTC
This incident has been resolved.