Helpshift incident

Dashboard Analytics Degraded State

Minor Resolved View vendor source →

Helpshift experienced a minor incident on July 18, 2024 affecting Analytics Dashboard, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2024, 09:52 AM UTC
Resolved
Jul 18, 2024, 12:12 PM UTC
Duration
2h 20m
Detected by Pingoru
Jul 18, 2024, 09:52 AM UTC

Affected components

Analytics Dashboard

Update timeline

  1. investigating Jul 18, 2024, 09:52 AM UTC

    Dashboard Analytics is currently in a degraded State. The following reports are impacted: - Overview page - All reports under issues - All reports under Bots

  2. resolved Jul 18, 2024, 12:12 PM UTC

    This incident is now Resolved