Helpshift incident

Service Degradation

Critical Resolved View vendor source →
Started
May 05, 2026, 08:58 AM UTC
Resolved
May 05, 2026, 09:41 AM UTC
Duration
42m
Detected by Pingoru
May 05, 2026, 08:58 AM UTC

Affected components

Helpshift Dashboard

Update timeline

  1. investigating May 05, 2026, 08:58 AM UTC

    We are currently experiencing a disruption in service. Our team is actively investigating the issue and working to restore normal functionality as quickly as possible.

  2. investigating May 05, 2026, 09:23 AM UTC

    We are continuing to investigate this issue.

  3. identified May 05, 2026, 09:31 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 05, 2026, 09:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 05, 2026, 09:41 AM UTC

    This incident has been resolved.

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