Helium Mobile incident

Major Solana Outage

Resolved after 5 hours 20 minutes, affecting Helium Mobile Subscriber Sign Up, on February 6, 2024.

monitoring Feb 06, 2024, 03:09 PM UTC

The Solana network has completed restarting. Affected services should recover automatically, but expect some initial delays. We'll continue to monitor.

Started
Feb 06, 2024, 10:30 AM UTC
Resolved
Feb 06, 2024, 03:50 PM UTC
Duration
5h 20m
Detected by Pingoru
Feb 06, 2024, 10:30 AM UTC

Affected components

Helium Mobile Subscriber Sign Up

Update timeline

  1. investigating Feb 06, 2024, 12:49 PM UTC

    The Solana Network is experiencing a major outage. This affects Helium Mobile subscriber and hotspot onboarding and asserting, and rewards claiming

  2. identified Feb 06, 2024, 01:11 PM UTC

    A Solana patch was released and a blockchain restart initiated. This will take several hours. You can follow status here: https://stakewiz.com/restart

  3. monitoring Feb 06, 2024, 03:09 PM UTC

    The Solana network has completed restarting. Affected services should recover automatically, but expect some initial delays. We'll continue to monitor.

  4. resolved Feb 06, 2024, 03:50 PM UTC

    The Solana outage has been resolved.

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