Helium Mobile incident

Transaction Slowdown

Resolved after 1 day 14 hours, on March 31, 2024.

investigating Mar 31, 2024, 12:33 AM UTC

Due to transaction congestion on the Solana blockchain, you may experience delays setting up Hotspots or with transactions affecting transferring, claiming, and prepaying MOBILE in the Helium Mobile app. Ability to view badges and token balances may also be affected. Texting, calling, and internet use are not affected.

Started
Mar 31, 2024, 12:33 AM UTC
Resolved
Apr 01, 2024, 03:28 PM UTC
Duration
1d 14h
Detected by Pingoru
Mar 31, 2024, 12:33 AM UTC

Update timeline

  1. investigating Mar 31, 2024, 12:33 AM UTC

    Due to transaction congestion on the Solana blockchain, you may experience delays setting up Hotspots or with transactions affecting transferring, claiming, and prepaying MOBILE in the Helium Mobile app. Ability to view badges and token balances may also be affected. Texting, calling, and internet use are not affected.

  2. resolved Apr 01, 2024, 03:28 PM UTC

    This has been resolved.

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