Resolved after 1 day 1 hour, affecting Helium Mobile Service, on May 7, 2024.
We are currently experiencing delays related to port outs and are waiting on a fix. Other subscriber services are not affected, such as calling, texting, and data services.
Affected components
Helium Mobile Service
Update timeline
- investigating May 07, 2024, 05:35 PM UTC
We are currently experiencing delays related to port outs and are waiting on a fix. Other subscriber services are not affected, such as calling, texting, and data services.
- resolved May 08, 2024, 07:34 PM UTC
This incident has been resolved.
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