Heap incident

Salesforce integration: data-in not syncing

Major Ongoing View vendor source →

Heap is currently experiencing a major incident affecting Integrations - Sources, which began 3d ago. The vendor's full update timeline is below.

Started
Oct 02, 2026, 09:49 PM UTC
Resolved
Ongoing
Duration
● 2d 23h
Detected by Pingoru
Oct 02, 2026, 09:49 PM UTC

Affected components

Integrations - Sources

Update timeline

  1. identified Oct 02, 2026, 09:49 PM UTC

    Salesforce data isn't syncing into Heap, and new connections or reconnections are failing. We've identified the root cause and are working on a fix. Please don't try to reconnect until we post an update. Thank you for your patience!

  2. identified Oct 02, 2026, 09:57 PM UTC

    We are continuing to work on a fix for this issue.