Healthie incident
Automated payments not processed this morning (10/20)
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Resolved after 18 hours 49 minutes, affecting Healthie (Production), on October 20, 2025.
Due to the AWS incident, automated payments were not run this morning. We will process all scheduled payments tomorrow (10/21). Please do not manually charge for the payments in the interim as that may lead to double charges.
Affected components
Healthie (Production)
Update timeline
- investigating Oct 20, 2025, 09:24 PM UTC
Due to the AWS incident, automated payments were not run this morning. We will process all scheduled payments tomorrow (10/21). Please do not manually charge for the payments in the interim as that may lead to double charges.
- resolved Oct 21, 2025, 04:14 PM UTC
All scheduled payments from 10/20 have been attempted.
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