Resolved after 6 days 4 hours, affecting Healthie (Production), on October 17, 2025.
We are continuing to investigate this issue.
Affected components
Healthie (Production)
Update timeline
- investigating Oct 17, 2025, 05:24 PM UTC
We are investigating possible delays in pulling results from ChangeHealth. This is specific to Change Health. eLabs Direct by Healthie, Rupa, etc are not impacted.
- investigating Oct 20, 2025, 12:20 PM UTC
We are continuing to investigate this issue.
- resolved Oct 23, 2025, 10:17 PM UTC
This is now resolved.
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