Healthie experienced a major incident on November 17, 2025 affecting Healthie (Production), lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Healthie (Production)
Update timeline
- investigating Nov 17, 2025, 11:14 PM UTC
We are currently investigating reports of slow page loads and intermittent errors across the product.
- monitoring Nov 17, 2025, 11:22 PM UTC
Healthie is back online and performance is returning to normal. We'll continue to monitor and provide another update before closing this out.
- resolved Nov 18, 2025, 01:51 AM UTC
All queues are caught up, and all systems are back to normal. This incident is fully resolved.