Healthie incident

Endless loading when accessing certain pages

Resolved on December 5, 2025, affecting Healthie (Production).

resolved Dec 05, 2025, 07:17 PM UTC

If you're on an older version of our frontend, you may see a "Loading..." spinner that does not complete when opening certain pages. This is resolved by clearing your browser cache or using an incognito window. You'll be able to access your account as expected when your browser is on the most up to date version of our platform.

Started
Dec 05, 2025, 07:17 PM UTC
Resolved
Dec 05, 2025, 07:17 PM UTC
Duration
–
Detected by Pingoru
Dec 05, 2025, 07:17 PM UTC

Affected components

Healthie (Production)

Update timeline

  1. resolved Dec 05, 2025, 07:17 PM UTC

    If you're on an older version of our frontend, you may see a "Loading..." spinner that does not complete when opening certain pages. This is resolved by clearing your browser cache or using an incognito window. You'll be able to access your account as expected when your browser is on the most up to date version of our platform.

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