Healthie incident
Errors when working with charting notes, submitting forms
Resolved after 2 hours 11 minutes, affecting Healthie (Production), on January 7, 2026.
We aren't observing any new instances of the error after the deployment of our fix. We're marking this incident as resolved.
Affected components
Update timeline
- monitoring Jan 07, 2026, 08:07 PM UTC
Starting at around 2:27 PM EST we started investigating reports of errors occurring when providers were viewing charting notes and patients were submitting forms. A fix has been deployed as of 3:02 PM EST and these errors should be resolved after refreshing or clearing your browser cache. We're monitoring to ensure the issue resolved and will provide another update before closing this incident.
- resolved Jan 07, 2026, 10:18 PM UTC
We aren't observing any new instances of the error after the deployment of our fix. We're marking this incident as resolved.
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