Healthie experienced a minor incident on January 13, 2026 affecting Healthie (Production), lasting 6h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Healthie (Production)
Update timeline
- investigating Jan 13, 2026, 05:10 PM UTC
We're investigating reports of increased loading times and white screens appearing on Production, which may prevent Healthie from loading at all. We'll post another update as soon as we have more info.
- monitoring Jan 13, 2026, 05:26 PM UTC
Load times are back to normal and white screens are no longer appearing when accessing Healthie on Production. We're continuing to monitor the situation to ensure the issue is fully resolved.
- resolved Jan 13, 2026, 11:13 PM UTC
This incident is resolved. Loading times and system performance have remained stable at normal levels, and we haven't observed any additional occurrences of white screens on Production.