Healthie incident

White screens and elevated page loads

Minor Resolved View vendor source →

Healthie experienced a minor incident on January 15, 2026 affecting Healthie (Production), lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2026, 10:07 PM UTC
Resolved
Jan 15, 2026, 11:35 PM UTC
Duration
1h 27m
Detected by Pingoru
Jan 15, 2026, 10:07 PM UTC

Affected components

Healthie (Production)

Update timeline

  1. investigating Jan 15, 2026, 10:07 PM UTC

    We're actively investigating reports of white screens and elevated page loads when accessing Healthie. As soon as we have more to share, we'll post another update.

  2. resolved Jan 15, 2026, 11:35 PM UTC

    Response times were brought back to normal at around 5:05 PM EST. Load times have remained stable since then and white screens are no longer appearing when using Healthie. We're marking this incident as resolved.