Healthie experienced a notice incident on January 27, 2026, lasting 59m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 27, 2026, 03:51 PM UTC
Around 10AM eastern, Healthie began to receive higher timeout rates and abnormal error responses from the Zus API. This may be preventing patient and provider syncing with Zus. Our team has raised this with Zus and is investigating.
- resolved Jan 27, 2026, 04:51 PM UTC
Zus has resolved an issue on their end and this should be back to normal.