Healthie incident

Increased Error Rates from Zus API

Notice Resolved View vendor source →

Healthie experienced a notice incident on January 27, 2026, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 06:45 PM UTC
Resolved
Jan 27, 2026, 10:00 PM UTC
Duration
3h 14m
Detected by Pingoru
Jan 27, 2026, 06:45 PM UTC

Update timeline

  1. investigating Jan 27, 2026, 06:45 PM UTC

    The issue with Zus returning abnormal errors has re-appeared. We have re-raised this with Zus.

  2. resolved Jan 27, 2026, 10:00 PM UTC

    We have seen error rates return to normal.