Healthie incident

Increased Error Rates from Zus API

Resolved after 3 hours 14 minutes, on January 27, 2026.

investigating Jan 27, 2026, 06:45 PM UTC

The issue with Zus returning abnormal errors has re-appeared. We have re-raised this with Zus.

Started
Jan 27, 2026, 06:45 PM UTC
Resolved
Jan 27, 2026, 10:00 PM UTC
Duration
3h 14m
Detected by Pingoru
Jan 27, 2026, 06:45 PM UTC

Update timeline

  1. investigating Jan 27, 2026, 06:45 PM UTC

    The issue with Zus returning abnormal errors has re-appeared. We have re-raised this with Zus.

  2. resolved Jan 27, 2026, 10:00 PM UTC

    We have seen error rates return to normal.

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