Healthie incident

Elevated error rates with Zus

Notice Resolved View vendor source →

Healthie experienced a notice incident on January 30, 2026 affecting Healthie (Production), lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2026, 05:45 PM UTC
Resolved
Jan 31, 2026, 06:10 PM UTC
Duration
1d
Detected by Pingoru
Jan 30, 2026, 05:45 PM UTC

Affected components

Healthie (Production)

Update timeline

  1. investigating Jan 30, 2026, 05:45 PM UTC

    We're investigating new reports of errors occurring when attempting to use the Zus integration. This may prevent patient and provider syncing with Zus. Our team has raised the issue with Zus and they're investigating.

  2. resolved Jan 31, 2026, 06:10 PM UTC

    We've seen error rates return to normal.