Healthie incident

Bridge data sync delayed

Notice Resolved View vendor source →
Started
Mar 02, 2026, 03:29 PM UTC
Resolved
Mar 02, 2026, 04:09 PM UTC
Duration
40m
Detected by Pingoru
Mar 02, 2026, 03:29 PM UTC

Affected components

Healthie (Production)

Update timeline

  1. monitoring Mar 02, 2026, 03:29 PM UTC

    Bridge is unable to sync Healthie customer data to S3 and Snowflake destinations. The issue started at 9:30am ET and is caused by an outage at Confluent, the third-party data connector behind Bridge. Customers using Bridge will not receive data updates to their S3 or Snowflake destinations until this is resolved. No other Healthie products or services are affected. We're in touch with the Confluent team and they are actively investigating. We'll share updates as we have them.

  2. resolved Mar 02, 2026, 04:09 PM UTC

    Confluent has confirmed the issue is resolved. Bridge data syncs to S3 and Snowflake destinations are running again as expected. Data feeds may take until noon ET to fully catch up. We're following up with Confluent to understand the root cause and their mitigation plans going forward.

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