Healthie experienced a minor incident on March 11, 2026 affecting Healthie (Production), lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Healthie (Production)
Update timeline
- investigating Mar 11, 2026, 02:35 PM UTC
We're currently aware of an issue where 2FA SMS codes are delayed or not delivered. We are actively investigating. We'll provide an update as soon as we have more information.
- monitoring Mar 11, 2026, 02:39 PM UTC
The issue affecting 2FA SMS code delivery has been resolved. The root cause was an upstream issue with our SMS service provider: https://status.twilio.com/incidents/frcp4hcsfvrq Performance is back to normal. We'll continue monitoring before closing this incident out.
- resolved Mar 11, 2026, 03:56 PM UTC
This incident has been resolved.