Healthie incident

Increase in Zoom Transcription Errors

Notice Resolved View vendor source →

Healthie experienced a notice incident on March 16, 2026, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2026, 06:53 PM UTC
Resolved
Mar 16, 2026, 07:59 PM UTC
Duration
1h 5m
Detected by Pingoru
Mar 16, 2026, 06:53 PM UTC

Update timeline

  1. investigating Mar 16, 2026, 06:53 PM UTC

    We are seeing an increase in Zoom transcription errors which appears to be due to a server incident on Zoom's side. We have reached out to them to escalate. This is specific to Zoom transcriptions and Zoom calls (and Healthie more broadly) are not otherwise affected.

  2. resolved Mar 16, 2026, 07:59 PM UTC

    Zoom validated this as an issue on their end which has now been resolved - https://www.zoomstatus.com/incidents/r5swflw3b537