Healthie incident

Delays in processing webhooks and background jobs in Staging environment

Minor Resolved View vendor source →

Healthie experienced a minor incident on April 16, 2026 affecting Healthie (Sandbox), lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 02:34 PM UTC
Resolved
Apr 16, 2026, 05:09 PM UTC
Duration
2h 34m
Detected by Pingoru
Apr 16, 2026, 02:34 PM UTC

Affected components

Healthie (Sandbox)

Update timeline

  1. identified Apr 16, 2026, 02:34 PM UTC

    We have identified an issue causing delays in processing webhooks and background jobs in our staging environment. We will update as we roll out a fix.

  2. resolved Apr 16, 2026, 05:09 PM UTC

    We have identified and fixed the cause of the issue, operations should be back to normal.