Healthie incident

Reduced Functionality in Visualize Reporting

Notice Resolved View vendor source →

Healthie experienced a notice incident on April 27, 2026 affecting Healthie (Production), lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 09:51 PM UTC
Resolved
Apr 29, 2026, 09:53 PM UTC
Duration
2d
Detected by Pingoru
Apr 27, 2026, 09:51 PM UTC

Affected components

Healthie (Production)

Update timeline

  1. investigating Apr 27, 2026, 09:51 PM UTC

    The Provider Utilization Dashboard is disable right now due to an issue with our Business Insights tool Metabase. The Appointments report is also affected - the Provider Name, Appointment Type, and Status filters are not working correctly at the moment. We're working with the vendor on a fix and we'll update you as soon as it's resolved.

  2. resolved Apr 29, 2026, 09:53 PM UTC

    Fix is live. The Provider Utilization Dashboard and Appointments Report filters are back to fully functional.