Healthie incident

Issues loading embedded dashboards in Visualize

Healthie experienced a minor incident on May 8, 2026 affecting Healthie (Production), lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started: May 08, 2026, 09:21 PM UTC
Resolved: May 08, 2026, 10:48 PM UTC
Duration: 1h 27m
Detected by Pingoru: May 08, 2026, 09:21 PM UTC

Affected components

Healthie (Production)

Update timeline

investigating May 08, 2026, 09:21 PM UTC

We are currently investigating an issue causing 502 errors when loading embedded dashboards in the Visualize section of Healthie. Other areas of the platform are unaffected. Our engineering team is actively working to identify the root cause and restore service.
resolved May 08, 2026, 10:48 PM UTC

The root cause has been identified and resolved. All embedded reports have been restored and fully operational.