Healthie incident

Degraded Site Performance

Notice

Resolved after 34 minutes, on October 29, 2026.

monitoring Oct 29, 2026, 12:55 PM UTC

Site performance has been restored, we are monitoring for any additional reports.

Update timeline

investigating Oct 29, 2026, 12:40 PM UTC

We're investigating reports of slow page loads and API response times for some users, starting around 8:10 AM ET. Our team has added capacity and is actively working to restore normal performance. We'll post another update within 30 minutes.
investigating Oct 29, 2026, 12:47 PM UTC

Our authentication provider reports degraded performance that is affecting logins from Healthie. A fix has been deployed they are monitoring.
monitoring Oct 29, 2026, 12:55 PM UTC

Site performance has been restored, we are monitoring for any additional reports.
resolved Oct 29, 2026, 01:15 PM UTC

Site performance is restored.

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