Resolved after 2 hours 30 minutes, affecting Web Portal, on October 10, 2025.
The intermittent slowness impacting logins to www.healthgorilla.com has been resolved as of 2:30 CST. Users should now be able to log in and maintain sessions as expected. Our engineering team identified and addressed the underlying issue, and system performance has returned to normal. We will continue to monitor closely to ensure stability. Thank you for your patience while we worked through this.
Affected components
Update timeline
- investigating Oct 10, 2025, 07:14 PM UTC
We are currently experiencing intermittent slowness with www.healthgorilla.com. This may cause delays when attempting to log in or could result in sessions ending sooner than expected. Our team is actively investigating the issue and will provide updates as more information becomes available. Thank you for your patience while we work to restore normal performance.
- resolved Oct 10, 2025, 09:44 PM UTC
The intermittent slowness impacting logins to www.healthgorilla.com has been resolved as of 2:30 CST. Users should now be able to log in and maintain sessions as expected. Our engineering team identified and addressed the underlying issue, and system performance has returned to normal. We will continue to monitor closely to ensure stability. Thank you for your patience while we worked through this.
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